Privacy Statement

At AlHafezPharmacy.com, we take the privacy and security of your personal information seriously. Our goal is to provide high-quality products and services while respecting and protecting your privacy. We have established strict procedures to limit access to your personal data to only those employees who need it to assist you with your purchases or services. We ensure that all our employees are trained to maintain the confidentiality of your information, and we have implemented physical, electronic, and procedural safeguards to keep your personal details safe.

As required by the Ministry of Health’s regulations, we do not accept returns or exchanges after delivery, unless the product is damaged or differs from what was originally ordered.

Cookies

When you visit AlHafezPharmacy.com, we may use cookies, which are small text files stored on your device by your web browser. These cookies help us recognize you when you return to our site, improve the user experience, and gather statistical data about site usage, such as the number of visitors and the pages visited. We use this information to enhance the performance and functionality of our website.

Please note that we do not use cookies to store personal information such as login credentials or passwords. You can control how cookies are used by adjusting your browser settings. You may choose to be notified when a cookie is set or to block cookies entirely. However, if you disable cookies, you may not be able to access certain features of our website.

Protecting Your Information

We are committed to ensuring that your personal information, such as your name, address, and contact details, is kept confidential. We grant access to this data only to employees who need it to process your orders or manage your account. Our Code of Conduct and security practices ensure that your information remains secure, even after you are no longer a customer.

To protect your personal details, we use advanced security measures, including encryption protocols such as Secure Socket Layer (SSL), to secure any data sent through our website. While we offer email as a means of communication, it is not a secure method for sending sensitive or time-sensitive information, and we recommend using other secure channels for such matters.

Links to Third-Party Websites

Please be aware that AlHafezPharmacy.com may contain links to external websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before sharing any personal information. We cannot guarantee how these external sites use cookies or handle your data.